PRIVACY POLICY

Effective Date: September 13, 2026

Clear Lens Real Estate Photography (“Clear Lens,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, booking services, communicating with us, or using our products and services.

This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices available to you.

  1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Mobile or telephone number
• Billing and mailing address
• Company, brokerage, or professional information
• Property address and access instructions
• Appointment and scheduling information
• Services ordered
• Communications, requests, feedback, and form responses
• Email and text-message preferences
• Payment and transaction information
• Photographs, videos, logos, headshots, and other materials you submit

Payments may be processed through third-party payment providers. Clear Lens may receive transaction details, payment status, and limited billing information but does not necessarily receive or retain complete payment-card information.

We may also automatically collect limited technical information when you use our website, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring pages
• Pages viewed
• Date and time of website activity
• Cookies and similar technologies
• General location information derived from an IP address

  1. HOW WE COLLECT INFORMATION

We may collect information through:

• Our website
• Contact, inquiry, scheduling, and consent forms
• Online booking and order platforms
• Email, telephone, and text-message communications
• Customer relationship management systems
• Payment processors
• Surveys and review requests
• Social media and advertising platforms
• In-person or telephone conversations
• Other services used to operate Clear Lens

  1. HOW WE USE INFORMATION

We may use personal information to:

• Provide and fulfill requested services
• Schedule and manage appointments
• Confirm and update orders
• Communicate property-preparation instructions
• Notify clients of scheduling changes or photographer arrival
• Deliver photographs, videos, floor plans, and related media
• Process payments and maintain transaction records
• Provide customer service
• Respond to questions, requests, and feedback
• Maintain client accounts and service history
• Send transactional emails and text messages
• Send marketing messages when the recipient has provided the appropriate consent
• Request reviews and client feedback
• Improve our website, services, marketing, and customer experience
• Detect fraud, misuse, security threats, or technical problems
• Maintain legal, accounting, and business records
• Comply with applicable laws and legal obligations

  1. EMAIL COMMUNICATIONS

We may send transactional or service-related emails concerning appointments, orders, payments, deliveries, account activity, requested services, or customer-support matters.

When you subscribe or otherwise provide appropriate consent, we may also send marketing emails containing company news, educational information, promotions, service announcements, and special offers.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the message. Unsubscribing from marketing emails will not prevent necessary communications concerning active orders, appointments, payments, or requested services.

  1. TEXT MESSAGING AND MOBILE INFORMATION

When you separately opt in to text messaging, Clear Lens may send transactional or informational messages, including:

• Order confirmations
• Appointment reminders
• Scheduling updates
• Property-preparation instructions
• Photographer arrival notifications
• Service and delivery updates
• Payment reminders
• Customer-service communications

If you separately consent to marketing text messages, Clear Lens may also send occasional promotions, special offers, service announcements, educational content, and company updates.

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us at info@clearlensphotography.com or 615-645-2849.

Consent to receive marketing text messages is not a condition of purchasing services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. WHEN INFORMATION MAY BE DISCLOSED

We may disclose information to service providers and subcontractors that help us operate our business and fulfill requested services. These providers may include:

• Website and hosting providers
• Customer relationship management platforms
• Scheduling and order-management platforms
• Payment processors
• Email and text-message providers
• Cloud storage and file-delivery providers
• Photographers, editors, and production subcontractors
• Analytics, advertising, and technology providers
• Accounting, legal, insurance, and professional advisers

These providers may access information only as reasonably necessary to perform services for Clear Lens and are expected to handle that information appropriately.

We may also disclose information:

• When required by law, subpoena, court order, or legal process
• To protect the rights, property, security, or safety of Clear Lens, our clients, or others
• To investigate fraud, unlawful activity, security incidents, or violations of our Terms
• In connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to applicable privacy obligations

We do not disclose mobile opt-in information or text-messaging consent to third parties for their own marketing or promotional purposes.

  1. COOKIES AND ANALYTICS

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, measure marketing performance, and improve our services.

You may adjust cookie controls through your browser. Disabling cookies may affect the operation of certain website features.

Third-party services used on our website may collect information under their own privacy policies.

  1. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Provide services
• Maintain client and order histories
• Complete transactions
• Resolve disputes
• Enforce agreements
• Meet legal, tax, accounting, insurance, and operational requirements

Retention periods may vary depending on the type of information and the reason it was collected.

  1. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, cloud platform, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

  1. YOUR PRIVACY CHOICES

You may contact us to:

• Request access to certain personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information, when legally and operationally permitted
• Update your communication preferences
• Withdraw consent for marketing communications
• Ask questions about how your information is used

We may need to verify your identity before completing certain requests. We may retain information when required for legal, security, accounting, contractual, or legitimate business purposes.

  1. THIRD-PARTY WEBSITES AND SERVICES

Our website and communications may contain links to websites or services operated by other organizations.

Clear Lens does not control the privacy, security, content, or practices of those external services. We encourage you to review their privacy policies before providing personal information.

  1. CHILDREN’S PRIVACY

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our services, technology, legal obligations, or business practices.

Updates will be posted on this page with a revised effective date. Continued use of our website or services after an update constitutes acknowledgment of the revised policy.

  1. TERMS OF SERVICE

Use of our website and services is also governed by our Terms of Service:

https://www.clearlensphotography.com/terms-of-service-mojave

  1. CONTACT US

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

Clear Lens Real Estate Photography
Murfreesboro, Tennessee 37129

Email: info@clearlensphotography.com
Phone: 615-645-2849
Website: https:clearlensphotography.com